行业动态
高仙 | 行无界,智无限
高仙智能清洁机器人

2024年,中国将成为世界上最大的经济体,清洁卫生产业的发展将与物质生活水平同步提高。如今的中国清洁行业已经与10年前大大不同,智能清洁产品更是走在国际前列。

INTERCLEAN将持续采访多家Interclean China 参展品牌,将他们对行业的见解及自身品牌形象通过newsletter和展会官网及其他社交媒体传递给多年来国际展会积攒和沉淀的国际清洁行业观众。


1.你所在部门的组织面临的主要挑战是什么?

  商用清洁这一行业是基础劳动力重镇,面临人口老龄化所带来的用工短缺及劳动力成本不断攀升问题,智能化技术为这一痛点找到了解决方案。打磨出最具备场景适用性的产品阵列去匹配商用领域的复杂环境,并为全球的用户提供完善的售前售后服务,是行业内优秀的公司共同面临的挑战。

     Commercial cleaning is a major industry sector that employs basic labor. Yet, it faces labor shortages and increased labor costs due to an aging population. Intelligent technology has offered a solution to this dilemma. It is a common challenge faced by outstanding companies in the industry to hone the product lineup with the optimal scenario applicability to match the complex environments in commercial fields and provide comprehensive pre-sales and after-sales services for users worldwide.


2.新技术如何帮助你克服这些挑战?

  高仙产学研销服一体,核心算法技术与相关专利掌握在自己手中。高仙商用清洁机器人是无人驾驶技术与清洁技术的深度融合,使保洁环卫工作得以通过自动化、智能化手段完成。但更大规模的商用落地,更丰富的功能叠加离不开传感器等核心零部件的优化与降本,以及5G、云边端计算技术的发展。

  With fully integrated processes throughout the business chain, Gaussian has self-developed core algorithm technology and related patents. Gaussian's commercial cleaning robotics is a deep integration of unmanned driving and cleaning technology that allows cleaning and sanitation work to be perfectly completed by automated and intelligent means. However, a larger-scale commercial implementation and richer function stacking require the optimization and cost reduction of core components such as sensors and the development of 5G and cloud edge computing technology.


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3.在过去几年里,什么趋势已经成为贵公司的主流?

     一是对不同场景用户真实需求的探索,二是对全场景全栈技术的持续探索,即,如何应用一套代码赋能适用于不同场景、不同功能全链条机器人的探索。商用场景比较复杂,停车场、大堂、购物区、会议室、走廊等场景各不相同,对机器人的性能与配置要求也不尽相同。然而多品类产品的开发需要很高的资源投入,以及时间成本。对于这个飞速成长行业中的企业来讲时不我待。高仙的清洁机器人系列产品能做到全场景全业态适用,也能更好的便利清洁车队的调度与管控,离不开对全场景全栈技术持续投入和积累。

     Firstly, the exploration of users’ real needs in different scenarios. Secondly, the continuous development of all-scenario full-stack technology, that is, how to apply a set of codes to enable robots with various functions applicable to different scenarios and situations in the whole industry chain. Commercial scenarios are complex and various, such as parking lots, lobbies, shopping areas, conference rooms, and corridors, with different requirements for the performance and configuration of robots. However, the development of multi-category products requires high resource input and time cost. In this fast-growing industry, time wait for no company. Gaussian's cleaning robot series products are applicable to all scenarios and business sectors and can better facilitate the scheduling and management of cleaning fleets, owing to its continuous investment and accumulation of all-scenario full-stack technology,


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4.你认为在2021-2022年,什么趋势将主导你所在的行业?

     2020年高仙机器人在产品开发与技术研发方面依旧保持着高投入:一方面不断丰富产品矩阵,提升对不同场景、不同清洁需求的适应性;另一方面继续发力机器人全场景全栈技术研发,围绕「全场景」、「智能化」、「长时间」、「大批量」、「低成本」五大维度,不断提高技术通用性、算法智能性和产品鲁棒性,为机器人规模化生产与长期稳定运行奠定坚实的技术基础。完整的产品矩阵与领先的全场景全栈技术,是高仙不断满足客户需求、推进商用清洁机器人广泛应用的秘诀。

   In 2020, Gaussian Robotics will maintain a high investment in product development and technology R&D: On the one hand, we will continue to enrich our product matrix and improve its adaptability to different scenarios and cleaning demands. On the other hand, we will further engage in the research and development of all-scenario full-stack technology for robotics, focusing on five dimensions of All-scenario, Intelligence, Long Time, Large Batch, and Low Cost to improve technical versatility, algorithm intelligence, and product robustness continuously and lay a profound technical foundation for the large-scale production and long-term stable operation of robots. The complete product matrix and leading all-scenario full-stack technology are Gaussian’s secrets to meet customer demand and drive the extensive application of commercial cleaning robots continuously.


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5.可持续性对你的组织有多重要?你会采取什么行动呢?

     判断什么是真实的需求,并有计划的投入产出。高仙认为,地面清洁是刚需,那么如何围绕这一刚需研发并量产「专业」、「可靠」、「聪明」的机器人产品,就成为了高仙持续投入资源和核心因素。

     We determine what is the real demand and plan our input and output. Gaussian believes that floor cleaning is a rigid need. How to develop and mass-produce Professional, Reliable, and Smart robot products to meet this rigid need has become a core factor of Gaussian's continuous investment in resources.


6.数字化对你所在的行业有什么影响?组织是否充分利用了他们的机会?

     随着客户管理规模逐渐增大,人们对于卫生环境的要求日渐升高,保洁这类基础工作的管理成本也在呈指数级上升。数字化的一大好处就是让已有的成果可量化的呈现出来,并能够更好的加以管控和分析。这也是客户使用高仙的商用清洁机器人升级传统保洁作业的一个重要的决策因素。

     With the gradual growth of customer management scale, people have increasingly higher requirements for environmental sanitation. The management cost of basic tasks such as housekeeping is also rising exponentially. One of the great benefits of digitization is that the existing achievements can be presented in a quantifiable manner and better controlled and analyzed. It is also an essential decision factor for customers to use Gaussian's commercial cleaning robots to upgrade traditional housekeeping operations.


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7.未来哪一项技术最让你感兴趣?

     目前来看是机器人的环境感知技术。也是高仙在带领着清洁机器人这一细分赛道做的事情。它能够让机器人具备人一样的判断力,去识别、分类垃圾污渍,区分地面类型,并以不同的模式对其进行清洁处理。

Currently, it is the environment perception technology for robotics, which is also what Gaussian is doing as a leader in the cleaning robotics sub-sector. It allows the robot to have the same judgment as humans to identify and classify garbage and stains, distinguish the flooring types, and clean them in different modes accordingly.


8.我们是否遗漏了什么你想跟我们分享你的公司方面?

服务业自动化是继农业、工业自动化之后不可逆转的大趋势,但在众多的服务工作中,辨别什么是刚需非常重要。而对机器人而言,在刚需赛道上大量积攒实地数据对机器人深度学习的意义不言而喻。

高仙机器人成立于2013年,是全球最早从事自主移动技术研发和应用探索的机器人公司之一,并深耕商用清洁机器人赛道,全面实现行业领跑。2014年,高仙推出了第一台商用清洁机器人,并于两年内在以新加坡为主的海外市场实现了商用落地。

高仙拥有完善的清洁消毒机器人产品线,服务了包涵北京大兴机场、新加坡樟宜机场、SOHO中国、顺丰速运、沃尔玛、太古汇等客户在内的写字楼、酒店、医院、商超卖场、购物中心、机场、火车站、园区、景区等场景用户,无人驾驶环卫车也在宁波大谢开发区,上海张江人工智能岛等项目中展开示范落地应用。截至目前,高仙的全系列产品为全球30个国家地区1000+客户提供超过1亿+公里的商用机器人清洁服务,是商用移动机器人和无人驾驶领域市场落地能力最卓越的企业之一。

在自主研发的移动机器人全场景全栈技术战略引擎驱动下,高仙坚持产学研销服一体,形成理论研究-产品研发-交付运营的完整闭环。全面助推智慧城市生态空间场景应用升级。

Service automation is an inevitable and irreversible trend following agricultural and industrial automation. However, in multitudinous service jobs, it is crucial to distinguish what is a rigid need. For robotics, accumulating massive field data on rigid-need tracks is self-evident for its deep learning.

Founded in 2013, Gaussian Robotics is one of the world's earliestrobotics companies engaged in the research and development of autonomous mobiletechnology and the exploration of applications. Deeply involved in and fullycommitted to the commercial cleaning robotics sector, it has become an industryleader in all aspects. In 2014, Gaussian launched the first commercial cleaningrobot and realized commercial implementation in overseas markets within twoyears, mainly in Singapore.

With a complete cleaning and disinfection robot product line, Gaussianhas offered services to users of office buildings, hotels, hospitals,supermarkets, shopping malls, airports, railway stations, parks, scenic areas,and other scenarios, including customers such as Beijing Daxing InternationalAirport, Singapore Changi Airport, SOHO China, SF Express, Walmart, and TaikooHui. The demonstration application of unmanned sanitation vehicles has alsobeen implemented in Ningbo Daxie Development Zone, Shanghai ZhangjiangArtificial Intelligence (AI) Island, and other projects. So far, Gaussian'sfull range of products has provided 100 million+ kilometers of commercial robotcleaning services to 1,000+ customers in 30 countries and regions worldwide. Itis one of the most outstanding companies in the commercial mobile robotics andunmanned driving market.

Driven by the strategic engine of self-developed all-scenario full-stack mobilerobotic technology, Gaussian adheres to fully integrated processes throughout thebusiness chain, forming a complete closed loop oftheoretical research–product development–delivery and operation to boost theapplication upgrade of smart city eco-space scenarios comprehensively.


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